Frequently Asked Question

We have an easy 14-day return policy if you’re not satisfied with your purchase. Please note that products must be unused and in their original packaging. For hygienic reasons, once the packaging has been opened, artificial flowers cannot be returned.

The easiest way is to wipe them with a dry microfiber cloth or gently rinse them with lukewarm water to keep them looking fresh.

Faux flowers last for many years since they don’t dry up, fade, or wither. With proper care and occasional dusting, they can look fresh and beautiful for a very long time.

Orders are processed within 2–3 days. Shipping usually takes 4–10 days, depending on your location and the courier service available in your area.

We offer a variety of payment options so you can choose the one that suits you best. For example, we accept Klarna (pay later), card payments, and bank transfers, among others.

Once your order has been shipped, you’ll receive a tracking number so you can easily follow your delivery.

Yes, our support team is available 24/7, so you can always reach us. Emails are typically answered within 12 hours.