Customer Support!

You can always contact us!
We strive to respond within 12 hours. Quick and easy!

Before sending a message, please check our FAQ where you’ll find answers to most questions.

If you still have questions, you are of course more than welcome to contact us directly!

FAQ

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How long do artificial flowers last?

Artificial flowers can last for many years since they don’t wither. With proper care and occasional dusting, they can remain fresh-looking for a very long time.

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How do I clean artificial flowers?

The easiest way is to wipe them with a dry microfiber cloth or gently rinse them with lukewarm water if the material allows.

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How long does shipping take?

Processing Time
We process and pack your order within 2–3 business days after your purchase has been placed.

Delivery Time
Once your order has been shipped, the estimated delivery time is 4–8 business days, depending on your destination and the shipping provider.

Please note: Delivery times are estimates and may vary due to circumstances beyond our control (such as weather conditions, customs processing, or carrier delays).

Email us at: info@flower-queen.com

We strive to respond within 12 hours. Quick and easy!

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